33 reviews on
This was our first time at Dental Associates after our previous dentist dropped our insurance coverage. We are very happy with the care here. The hygienist was very thorough in explaining what she was doing and what she was seeing. The dentist was so polite when he came in to do the exam. We definitely recommend this office. And, they collect donations for Anderson Animal Shelter! So, if you go in, consider bringing a donation for the sweet doggies. ☺️
My son has gone to this dental office for awhile had no problems with them until now have been trying to make a cleaning appointment for awhile office tells me nothing avail till next March. Talked to someone today to make apt they said November ok I’ll take it asked my name oh I’m sorry there a problem with your account I told them I talked to manager she said she was the manager that I never talked to them I told her she was lying and she hung up on me then when I called back they didn’t answer wow so unprofessional
Kayaking Tab Silva
I had the pleasure of temping as a dental hygienist for Dr. An about ten times on and off couple years ago. Being a dental hygienist since 2003 I would say this is one of the best offices!
I've been going here for as long as I can remember and it has always been a wonderful experience. The staff is friendly and does a great job informing you on what they are doing and what you need to be doing when you go home.
This was the 6th dental office I had been to in the last couple years, because I kept getting terrible service. Bad work done, rude staff, acted like I was just money to them, judgmental, and even one place tried to pull a tooth out without telling me. I only asked as they were about to numb me when they confessed. Finally I found a place that I am very happy with !!!! 😀 The dental hygienist was very friendly and didn't make me feel like I was bothering her with questions (most places act annoyed). I felt completely comfortable and unjudged by the whole office. Thank you!! I look forward to building a relationship here and getting my teeth fixed FINALLY !!!!
Service is Excellent don't get me wrong but Customer Care could do better. Don't have emergencies of any kind because cancelation(Which they didn't even ask the reason) and re-scheduling will take at least a month even though I let them know 3 days before my appointment so just say bye bye to the continuity of your treatment. Update: It was at least 3 weeks later when you wanted to schedule me after I give you notice that is considering I was already on the limit of the second week and its wasn't even because it doesn't work for me it was because you said yourselves the treatment needs to be done within 2 weeks so its pointless to have appointments with more than a month of distance because its against dental recommendation and I'll need to start all over again.
I am a new patient. Great front office staff. My dental hygienist Ana is great. She explained all the dental work done and is very efficient. Dr. Kevin An is also excellent. All in all a very positive experience.
They will try to sell you a machine that cleans your gums and they asked me to contact my insurance and upgrade to a better an advanced dental plan !! . Not recommend
Best Dentist Ever. He makes sure that NOTHING hurts. Great assistant! I will recommend all. Thank you Dr. An.
I have been going to Dr. An for over 10 years! I have referred my husband, parents, other extended family and anyone that has asked for recommendations! Dr. An takes great care and is very gentle. I especially appreciate his communication explaining each step of the way as he works. He is also very considerate of in making conservative recommendations only suggesting work that is necessary-not trying to rip you off. I get my routine check ups twice a year and have had several other procedures done as well including crowns and veneers. I usually have the same hygienist, but have had to change appointments and ended up with different staff and each and every person is personable and professional. His staff provide the best customer service and are always so accommodating. His office staff deal with the insurance company and make everything very easy! Even after moving an hour away I wouldn’t dare go to anyone else. They are always on schedule and go out of their way to make sure you are comfortable. I highly recommend Dr. An and his staff at the Dental Professionals of Algonquin!